Reviews
Russel was kind and courteous. He walked me through the process explaining as he went and in terms I could understand. Thank you
Called Automatic air on a Wednesday afternoon with my concerns and they sent someone out first thing Thursday (3/11/21) morning. Blayze Matley was professional and honest in his work and judgement. Will definitely be using them for future repairs.
Automatic called me after my A/C unit started reporting terminal shutdown errors. They had someone out the very next morning to investigate. Very impressed at the level of service and that I did not have to call them myself, or have to wait several days to a week for service. Bill Deering is the tech that arrived, and also the service manager. He quickly identified and resolved the issue which was a clogged U-joint and backed up drain. He also went above and beyond to investigate if there were any other unrelated/unreported issues. He found that my reme-halo led unit was no longer working (which was still under warranty). Without any hesitation, he called in to order a new one. He said someone would call me once it arrived to schedule installation, and he would do his best to ensure he came back out himself to install it. Truly loved the personal touch! Maybe I've just had bad luck in the past…but I don't believe I've ever experienced such an excellent level of customer focused service from ANY company ANYWHERE. I strongly and highly recommend Automatic to anyone looking for a trustworthy and customer dedicated company!!!
Great Service and Great Price !! Dustin came to my Property with a Great Smile and warm Welcome! He noticed the issues right away and fixed asap. I have no Complaints and will use them again
Kris and team did pretty good work. I used their service to replace the sewer line. Kris detected the problem quickly and gave me the estimate with multiple option. He also gave his recommendation to tell me what would be more beneficial in long run. They are highly professional and came on time as they promised. I am really happy with the work and will surely recommend them to my friends.
Cameron was my technician. He fixed the issue quickly and gave me pointers on how to clean the drain on the unit. He is a very polite and kind man. I will only use Automatic.
Chase did the annual inspection and maintenance of our air conditioning unit. He was a member of the crew that installed our heating and air conditioning system last year and he remembered us. He arrived on time and was very friendly but also respectful and professional. He explained everything he did and took the time to answer all the questions I had. I will be requesting him when it's time for our heating system maintenance in the fall.
I have been a customer of Automatic Air for over 5 years. They are always extremely professional and work with us on both ongoing maintenance and repairs for Heating, A/C and Plumbing. Blayze Matley was my technician today and he was very polite, courteous and thorough. He answered all my questions and took time to explain the problem with the A/C in detail . Automatic Air's work is always top notch and done in a timely manner. Their technicians go above and beyond in making sure their customers are satisfied. I always recommend this company to everyone I know and today was just another reason for me to continue to do so.
My AC went out recently and while I had two people come out the problem persisted. Then my landlord got Automatic to come out and Cameron was amazing. He was obviously very skilled at what he does, plus he would explain things when I was curious, which was a very pleasant bonus. Not only that, but he was telling me about upkeep for the unit, which in my opinion is above and beyond what he needed to do. If it isn't obvious yet, I would highly recommend this company and Cameron as well for any AC needs.
Great company, from technician (Cameron), to office (Sharon), to management (Shelby). Good people who know that treating folks right at the company also flows to treating customers right. Will definitely use again! Nice, reasonably priced, and they kept us informed throughout the process.They have Integrity and are Honest! Thank you Automatic!
