Reviews
I just want to first say thank you to the whole staff at Automatic! The service from my initial phone call to Automatic to the installation of my new furnace and air conditioning unit was top notch professional! Everyone that I dealt with was very personable and professional and made me truly feel that I was the most important customer they had! That also includes the owner of the company who was nice enough to call me to check to make sure I was comfortable with everything going on with the install! That said, I will be recommending Automatic to anyone that crosses my path in need of their services as I was lucky enough for a close friend and his wonderful family to recommend them to me! Money well spent.
Sincerely,
Thomas
Automatic Air Conditioning and Heating Company.
This review is about Jarred L *** our service technician.
Jarred arrived early, was very courteous and knowledgeable.
He did a great job! We are so pleased with the customer service we received from him today. He did the work that we asked him to do not knowing the mess we had created before he arrived. This company should be very proud to have a hard worker like Jarred on their staff.
His attitude was very pleasant from the time he arrived and it was noticeable. He sold us on himself and the company he represented today.
My husband was like WOW!!
When we buy a new air conditioner we will definately call this company first.
All I can say is what a great job!!
Jarred made my day :)
Technician AUGUST was my serviceman on recent maintenance call.. He was Very (VERY) professional, and worked in a timely fashion. He kept me up to speed on everything happening with my system, which, fortunately, had no issues. We talked a little about filters and the fact that I need to be more diligent. Great visit from serviceman (and a company) I have trusted to maintain my system for 10 years.
Michael Chandler was a joy to have met. When he arrived, which was early. He introduced hisself, which to me shows professionalism. He had a smile on his face and was ready to work. He explained to me what he was going to be doing and how the procedure would go for our air conditioning maintenance.
I asked him some questions about certain things and he knew how to address my concerns without any hesitation at all, it proves once again, his professionalism.
I was pleased with his service, his punctuality and his great concern for our home and its surroundings.
GOD BLESS HIM AND HIS FAMILY.
Go ahead and call Automatic Air Conditioning, they will take care of you.
Mrs. Mary Sellers-Richmond
Were out here the day after I called with an estimate, had a crew here the next day to do the job...wound up about 10% over estimate sue to replacing a corroded pipe, but reasonable, quick, and cleaned up after themselves.
Very Pleased with the air conditioning service Robbie And Chese completed today highly recommended.
I have gone through many HVAC companies over the years and this is by far the best in my opinion. Their pricing was well below the other 3 quotes I got from competitors, and they were very professional in the installation and walking me through aspects I might not have even thought about. They didn't push up-sales and even talked me out of some things that I thought I needed when it was apparent it would not help in my setup. They were knowledgeable about any items I asked about and did a wonderful job with the installation. They put down plastic and cleaned up after themselves and all of the work was top notch. They were on time, amazingly even early for most of their appointments, which has not been my experience in the past with other companies. I am working from home currently, and I barely even noticed they were here except for the few times when they needed power tools. It was nice that their quotes had 4 levels of pricing so that you could see the difference and decide on things yourself. It even linked to the units brochures and you could easily find reviews and specifications for any of them. Not to mention it was all electronic, no paper to go look at and lose. Just a simple email with links. One of the other quotes I received just said base unit. When I asked they said they would have to look for what the current base unit was, how is that easy for me to do any research on? I am happy that I happened upon this company as it has been an amazing experience for me, and I will be much more strict in looking at companies for other services I need based on this.
Jared was fantastic! The young man was efficient, knowledgeable and very professional. Outstanding representation of your brand????????????????
I have gone through many HVAC companies over the years and this is by far the best in my opinion. Their pricing was well below the other 3 quotes I got from competitors, and they were very professional in the installation and walking me through aspects I might not have even thought about. They didn't push up-sales and even talked me out of some things that I thought I needed when it was apparent it would not help in my setup. They were knowledgeable about any items I asked about and did a wonderful job with the installation. They put down plastic and cleaned up after themselves and all of the work was top notch. They were on time, amazingly even early for most of their appointments, which has not been my experience in the past with other companies. I am working from home currently, and I barely even noticed they were here except for the few times when they needed power tools. It was nice that their quotes had 4 levels of pricing so that you could see the difference and decide on things yourself. It even linked to the units brochures and you could easily find reviews and specifications for any of them. Not to mention it was all electronic, no paper to go look at and lose. Just a simple email with links. One of the other quotes I received just said base unit. When I asked they said they would have to look for what the current base unit was, how is that easy for me to do any research on? I am happy that I happened upon this company as it has been an amazing experience for me, and I will be much more strict in looking at companies for other services I need based on this.
