Frank and his team did a fantastic job replacing our old HVAC system. The old system was in an almost inaccessible position in our attic. After a couple of visits and a lot of measuring, they came up with a much better configuration. Really great work on a really tough job!
Best company in the midsouth
Jared did an awesome job, he was quick and efficient. He left the work space tidy, very happy with the installation. Would use this company again.
Very Professional from start to finish Shelby was very knowledgeable about the units prices/features and exuded top notch customer service. It was the best company hands down in Memphis that I have had to deal with. Kudos to Shelby! The Install guys were on time, nice and kept us updated on status and were very pleasant attitudes. They both were skilled and professional and answered any questions. Can't go wrong with this company!
I called Automatic yesterday for assistance with a water heater that stopped working. I explained that I had received a shocking estimate from another company and that I needed another opinion. She squeezed me into Kris' schedule for the same day. He arrived within two hours and gave me a reasonable estimate for replacement and I asked him do the job.
He and a coworker arrived this morning--on time--and completed the work (remove/replace water heater, remove/relocate flue to bring it up to code) in about 3 hours.**These guys were conscientious, respectful of the property, and very efficient. I cannot recall the last time I have been this satisfied with repairs or improvements. I am so satisfied that Kris and I have discussed another small project for which I'll be calling very soon.
Five stars is not enough.
Tech, August Holdridge, showed up on time to do regular maintenance service. He was very friendly and courteous. He informed me what the maintenance entailed and went straight to work. When finished, he let me know that my unit was working well within specs. Great experience.
They have performed several task at my home including dropping/installing two natural gas lines for my appliances, HVAC annual services, replacing an A/C and furnace unit, and replacing a hot water heater. The technicians are ALWAYS polite, friendly, professional, and knowledgeable. When it came time to replace the A/C furnace unit, there were no hard sales, they spoke fact, presented options, and allowed me time to research before making a decision. I have referred co-workers who have also used their services.
Awesome customer service and Great Work!! Jared was very professional and explained everything throughly. He took the extra steps to sweep and clean the inside of my house where he had worked to ensure everyone's safety! I am a new life-long customer!
The team at Automatic is great - they provide a quick Response, they are professional, Knowledgeable, and took virus precautions to keep everyone safe.